Shipping policy

Orders are processed in 1–3 business days and usually arrive 7–15 business days after they ship. Every order includes tracking.

Stage	Time
Order processing	1–3 business days
Delivery after shipping	7–15 business days
Tracking email	Sent as soon as the order ships

Processing

Orders are not processed or shipped on weekends or public holidays. During busy periods such as Christmas, processing can take a little longer, so we recommend ordering early for gifts.

Shipping cost

Shipping costs, if any, are shown at checkout before you pay.

Tracking

As soon as your order ships, we email you a tracking number and link. Tracking can take 24–48 hours to show updates.

Address accuracy

Please check your shipping address at checkout. We are not responsible for orders sent to an incorrect address entered by the customer. If you spot a mistake, email [support email] right away and we will try to fix it before the order ships.

Lost or delayed parcels

If your tracking hasn't updated for 7 days, or your order hasn't arrived 20 business days after shipping, contact us and we will work with the carrier to find it. If it can't be found, we will send a replacement or a full refund.

Customs, duties and taxes

International orders may be charged customs duties or import taxes by the destination country. These are the customer's responsibility and are not included in the price unless stated at checkout.